The record for this issue
Filed as it lands.
73 claims in the draft, each tested by a second agent against the page it cites. 62 held; 11 did not and were fixed or cut before this went out.
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01
titleconfirmed
Filed as it lands (rules file new mail as it arrives)
The page says “they apply only to future incoming messages”
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02
dekconfirmed
Copilot in Outlook now turns a plain request into a standard Inbox rule
The page says “Copilot-created rules are standard inbox rules; create rules from natural-language requests (page published 07/20/2026)”
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03
dekconfirmed
newsletters, invoices and alerts get sorted
The page says “Examples: 'Move emails with "Invoice" in the subject to the Invoices folder.' 'Delete newsletters from newsletters@contoso.com.'”
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04
dekconfirmed
Copilot shows each rule and waits for your yes
The page says “Before making any changes, Copilot shows a summary of the rule and asks for confirmation”
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05
summaryconfirmed
Ask Copilot in Outlook for Inbox rules in plain words; they file new mail as it arrives
The page says “they apply only to future incoming messages (they don't retroactively process existing email)”
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06
summaryconfirmed
Needs a work or school account
The page says “sign in with a work or school account”
Microsoft Copilot in Outlook help, at the passage · whole page
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07
art alt / art svg text 'FILED'confirmed
Inbox tray, letter into folder labelled Filed (illustrative)
The page says “Illustrative; consistent with rules moving mail to folders. No factual claim beyond that”
- 08 unsupported
- 09 unsupported
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10
The storyconfirmed
Copilot can now write the rule from a sentence
The page says “Copilot in Outlook can create ... inbox rules from natural-language requests”
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11
The storyconfirmed
It shows you a summary first and creates nothing until you confirm
The page says “Before making any changes, Copilot shows a summary of the rule and asks for confirmation”
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12
The storyconfirmed
After that, it's an ordinary Inbox rule; it acts on new mail as it arrives
The page says “Copilot-created rules are standard inbox rules ... apply only to future incoming messages”
- 13 unsupported
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14
The storyconfirmed
What a rule does with each new email, after you've confirmed it once
The page says “asks for confirmation ... apply only to future incoming messages”
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15
The story, step 2confirmed
Outlook checks the rule's condition: sender or subject
The page says “Examples: 'move emails from Alex...'; 'emails with "Invoice" in the subject'”
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16
The story, step 3confirmed
Moves, categorizes or deletes it
The page says “Examples: move from a sender, categorize messages, delete newsletters”
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17
The storyconfirmed
Rules made by Copilot are standard Inbox rules and only touch mail that arrives after you create them
The page says “No existing emails are changed when the rule is created”
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18
The stepsconfirmed
Works in new Outlook for Windows, Outlook on the web, classic Outlook, Outlook for Mac
The page says “Classic and New Outlook for Windows, Outlook on the web, Outlook for Mac, and Outlook for iOS and Android”
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19
The stepsconfirmed
Rules available in Copilot pane on phones, but the Outlook rules settings link isn't there
The page says “On iOS and Android, 'You can use Copilot to create, view, update, and delete rules.' 'The Outlook Rules settings link isn't available.'”
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20
The stepsconfirmed
work or school account
The page says “sign in with a work or school account”
Microsoft Copilot in Outlook help, at the passage · whole page
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21
The stepsconfirmed
Copilot in Outlook works only on your primary mailbox
The page says “Copilot scenarios in Outlook are only available on a user's primary mailbox”
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22
The stepsconfirmed
hosted on Exchange Online
The page says “Copilot scenarios are not supported on mailboxes that are not hosted on Exchange Online”
- 23 unsupported
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24
The steps, item 1confirmed
Select the Copilot button near the top of the window
The page says “select the Copilot button located in the upper region of your Outlook app”
Microsoft Copilot in Outlook help, at the passage · whole page
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25
The steps, item 2confirmed
Prompt 'Show me my current rules.'
The page says “Example prompt: "Show me my current rules."”
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26
The steps, item 2confirmed
Copilot lists each rule's name, condition, action and whether it's on
The page says “read-only list of rule names, conditions and actions, and whether each rule is on or off”
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27
The steps, item 2confirmed
Listing changes nothing
The page says “read-only list ... No confirmation is needed”
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28
The steps, item 3confirmed
Prompt 'Create a rule to move emails from ... to a Read Later folder'
The page says “"Create a rule to move emails from Alex to the Read Later folder." (issue substitutes example address; reader told to use own)”
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29
The steps, item 3confirmed
Copilot replies with a summary: condition, action, future emails only
The page says “summarizing the condition, action, and note that the rule applies to future emails only”
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30
The steps, item 3confirmed
If the folder doesn't exist, it asks to create the folder and rule together
The page says “If the target folder doesn't exist, Copilot confirms creating the folder and the rule together”
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31
The steps, item 4confirmed
Prompt 'Categorize emails from my manager as Important.'
The page says “"Categorize emails from my manager as Important."”
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32
The steps, item 4unsupported
The message stays in your inbox with a category you can sort by
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33
The steps, item 5confirmed
A rule ignores mail that's already in your inbox
The page says “they don't retroactively process existing email”
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34
The steps, item 5confirmed
Prompt 'Move emails from Contoso about invoices to my Finance folder.'
The page says “Try this: "Move emails from Contoso about invoices to my Finance folder." (Sept. 23, 2026 notes)”
Microsoft 365 Copilot release notes, at the passage · whole page
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35
The steps, item 5confirmed
Microsoft says Copilot asks for confirmation before acting on more than five emails
The page says “Copilot requests confirmation before acting on more than five emails or making changes to inbox rules”
Microsoft 365 Copilot release notes, at the passage · whole page
- 36 unsupported
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37
The steps, item 6confirmed
Each time Copilot creates or changes a rule, its reply includes an Outlook Rules settings link
The page says “When Copilot creates, shows, updates, or deletes rules, it includes an Outlook Rules settings link”
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38
The steps, item 6confirmed
Prompt to change rule destination to Archive
The page says “"Change the Alex rule to move mail to Archive instead of Read Later."”
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39
The stepsconfirmed
No separate charge for Copilot Chat on eligible Microsoft 365 work plans
The page says “Copilot Chat is a web-grounded AI assistant included at no additional cost with eligible Microsoft 365 plans”
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40
The stepsconfirmed
Some Copilot features in Outlook need the paid Microsoft 365 Copilot add-on
The page says “With the add-on: same capabilities, plus access to your chats and enterprise data (depends on whether admin 'assigned a Microsoft Copilot add-on license')”
Microsoft Copilot in Outlook help, at the passage · whole page
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41
The stepsconfirmed
$25.20 per user per month on monthly billing, for businesses
The page says “Monthly billing: $25.20 per user per month (yearly billing shown at $18.00 promo / $21.00 list). Checked 2026-10-24; page undated, so price on Oct. 6 can't be independently fixed”
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42
The stepsconfirmed
Your employer decides and pays
The page says “features depend on whether your admin assigned a Microsoft Copilot add-on license”
Microsoft Copilot in Outlook help, at the passage · whole page
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43
The stepsconfirmed
Copilot confirms before acting on more than five emails or changing a rule
The page says “Copilot requests confirmation before acting on more than five emails or making changes to inbox rules”
Microsoft 365 Copilot release notes, at the passage · whole page
- 44 unsupported
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45
The stepsconfirmed
A rule keyed on a word like 'invoice' catches every message with that word
The page says “Example: 'Move emails with "Invoice" in the subject to the Invoices folder.' (subject-word conditions exist; breadth is a general consequence)”
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46
The stepsconfirmed
Copilot can create rules that delete mail
The page says “"Delete newsletters from newsletters@contoso.com."”
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47
The stepsconfirmed
Microsoft says these features don't work on signed or encrypted email, IRM mail or some sensitivity-labelled mail
The page says “These features are not supported on signed or encrypted emails, on emails with IRM, or on some MIP labeled emails”
- 48 unsupported
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49
The stepsconfirmed
by: none (no test claimed)
The page says “No claim in text that the workflow was tested or that the owner tested/saw it”
Checked for consistency within the issue itself
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50
The stepsconfirmed
Decide which senders get a rule (judgment item)
The page says “Non-factual; consistent with rule creation by sender”
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51
The stepswrong
The summary is the only check
The page says “When Copilot creates, shows, updates, or deletes rules, it includes an Outlook Rules settings link”
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52
The stepsconfirmed
Check new folders daily for the first week (advice)
The page says “Non-factual advice”
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53
The stepsconfirmed
Nothing happens until you say yes
The page says “Before making any changes, Copilot shows a summary of the rule and asks for confirmation”
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54
The stepsconfirmed
Before it creates, changes or deletes a rule, Copilot shows what the rule will do and waits
The page says “Updating: shows the current rule and the proposed change, and waits for your approval. Deleting: removes it only after you confirm”
- 55 unsupported
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56
The stepsconfirmed
Summary card with confirm button, line to a folder
The page says “asks for confirmation (illustrative)”
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57
The storywrong
Also this month · Microsoft 365 Copilot
The page says “## September 23, 2026”
Microsoft 365 Copilot release notes, at the passage · whole page
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58
The storyconfirmed
Triage by request, with a threshold
The page says “natural language triage actions ... confirmation before acting on more than five emails”
Microsoft 365 Copilot release notes, at the passage · whole page
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59
The storyconfirmed
Microsoft's Sept. 23 release notes
The page says “## September 23, 2026”
Microsoft 365 Copilot release notes, at the passage · whole page
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60
The storyconfirmed
covering updates released from Aug. 26 to Sept. 22
The page says “Updates released between August 26, 2026, and September 22, 2026”
Microsoft 365 Copilot release notes, at the passage · whole page
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61
The storyconfirmed
add plain-language triage: delete, move, copy and categorize mail, and create rules and folders
The page says “users can now delete, move, copy, and categorize emails using natural language. It also supports creating, managing rules, and creating folders”
Microsoft 365 Copilot release notes, at the passage · whole page
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62
The storyconfirmed
builds on a preview for Frontier program users
The page says “The new default experience requires enrollment in the Frontier program ... preview feature”
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63
The storyconfirmed
preview began on April 27
The page says “For Frontier-enrolled organizations, rollout starts April 27, 2026”
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64
The storyconfirmed
actions work across classic and new Outlook for Windows, Outlook on the web, Mac and mobile
The page says “These features work across Classic and New Outlook for Windows, Outlook on the web, Outlook for Mac, and Outlook mobile”
Microsoft 365 Copilot release notes, at the passage · whole page
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65
The storyconfirmed
The same notes list Copilot Cowork
The page says “Delegate complex work with Copilot Cowork (Sept. 23, 2026 section)”
Microsoft 365 Copilot release notes, at the passage · whole page
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66
The storyconfirmed
Copilot Cowork completes multi-step work with your approval
The page says “complete multi-step actions with your approval”
Microsoft 365 Copilot release notes, at the passage · whole page
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67
The storyconfirmed
How inbox actions reached Outlook · 2026
The page says “rollout starts April 27, 2026; release notes September 23, 2026”
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68
The story, step 1confirmed
April 27: Inbox actions preview starts for Frontier program users
The page says “For Frontier-enrolled organizations, rollout starts April 27, 2026”
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69
The story, step 2confirmed
Sept. 23: Release notes add delete, move, copy, categorize, rules and folders
The page says “September 23, 2026 ... delete, move, copy, and categorize emails ... creating, managing rules, and creating folders”
Microsoft 365 Copilot release notes, at the passage · whole page
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70
The checklist, item 1confirmed
Copilot in Outlook is your company's tool; use as IT allows
The page says “depends on whether your admin assigned a Microsoft Copilot add-on license to your work or school account”
Microsoft Copilot in Outlook help, at the passage · whole page
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71
The checklist, item 2confirmed
Run 'Show me my current rules'
The page says “"Show me my current rules."”
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72
The checklist, item 3confirmed
Move, don't delete (advice)
The page says “Non-factual advice; delete rules exist per page”
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73
The checklist, item 4confirmed
Summary shows sender, folder and 'future emails only'
The page says “summarizing the condition, action, and note that the rule applies to future emails only”